Product, Tech & AI

I want to build products that are deeply loved and that earn the trust people place in them. That takes product sense and taste paired with a real understanding of both the user's problem and the technology underneath it. Understanding both is what lets you calibrate delight, predictability, and guardrails, so the product delivers on what it promised and fails gracefully when it can't, without spending the trust it took to get there. Here's what I'm building and writing about.

What I've Shipped

AI, Copilot, RAG & Agents

Microsoft 365 Copilot is coming to Viva Engage

Wrote this announcement for the launch of Copilot in Viva Engage.

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Introducing Answers: Intelligent Importer

Wrote this announcement for Intelligent Importer, part of the Answers/RAG experience.

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Announcing Answers in Microsoft Viva

Led the launch of Answers in Viva, our RAG-powered Q&A experience.

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Core Product

Articles now available in Viva Engage

Led the launch of Articles in Viva Engage.

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Improvements to Conversations in Viva Engage/Yammer

Wrote this announcement for a set of improvements to Conversations.

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Thoughts on the Agentic Landscape, and Building for Fun

Building Agents Users Trust (and why we can't just stop at engineering reliability) by Trisharti Ghosh

With a summary of the paper on Agentic Harness Engineering

Read on Substack

A2UI Interfaces: What they are and how they might change product building by Trisharti Ghosh

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Building and benchmarking general-purpose agents by Trisharti Ghosh

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Built a Posture Detection App: One year, two very different builds, and what actually changed by Trisharti Ghosh

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